D-Link Systems, Inc.

Virtual Service Booking - Product Training or Product Support

Name: Virtual Service Booking - Product Training or Product Support
Brand: D-Link Systems, Inc.
SKU: ES-BUS-EXT_SERVICE_004
Price: 300.00 USD
Availability: InStock

$300.00

Product variants

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Product specifications

WiFi Speed	N/A
WiFi Standard	N/A
Port Types	N/A
IEEE Standard	N/A
Security Features	N/A
Power Input	N/A
Dimensions	N/A
Weight	N/A

Product information

US Domestic Orders To Contiguous 49 States

Orders are processed Monday – Friday, excluding holidays.
Orders using Fedex SmartPost are estimated to arrive within 5 to 7 business days (not including Sunday or holidays) following credit card authorization and order processing.
Please allow 1 to 3 business days to process order.
Orders placed after 10:00 am Pacific Standard Time will not be processed until the following business day.
D-Link will use their discretion on using Fedex SmartPost carriers only.
Sales tax are not counted towards the merchandise subtotal. Only one promotional code can be used per order.

Shipping Methods and Rates

Order Amount	Fedex SmartPost	Estimated Arrival Time
Over $30.00	FREE	5-7 business days

Free shipping on orders over $30 valid (not including sales tax) on Fedex SmartPost shipping only. Not valid on previous purchases. Valid for limited time only.

Shipping Timeline

Shipping time does not include processing time of 1-3 business days.
Estimated arrival times are not guaranteed. Weather delays and other unforeseen circumstances may impact delivery time.
Fedex does not deliver on Sundays or holidays.

D-Link Holidays

Packages will not be processed or shipped on the following acknowledged holidays.

Holiday	Acknowledged Date
New Year’s Day	Monday, January 1, 2024
President’s Day	Monday, February 19, 2024
Good Friday	Friday, March 29, 2024
Memorial Day	Monday, May 27, 2024
Fourth of July	Thursday, July 4, 2024
Labor Day	Monday, September 2, 2024
Thanksgiving Day	Thursday, November 28, 2024
Day after Thanksgiving	Friday, November 29, 2024
Christmas Day	Wednesday, December 25, 2024
New Year's Eve	Tuesday, December 31, 2024

Additional Information

We do not offer shipping to P.O. Boxes.
We are currently not offering shipping to the following locations:
- Alaska
- American Samoa
- Micronesia
- Guam
- Hawaii
- Marshall Islands
- Northern Mariana Islands
- Palau
- Puerto Rico
- S. Virgin Islands
- APO/FPO

Returns - Physical Products

Products purchased directly from the official shop.us.dlink.com site may be returned within 30 days of the delivery date, subject to the terms and conditions below.

To initiate a return, customers must contact D-Link to obtain a Return Merchandise Authorization (RMA) and return instructions. Returns received without an approved RMA may not be processed.

Returned products must be received in good condition and include:

the unit with an intact serial/UPC label
original power supply
all accessories originally included
Proof of purchase or invoice

We strongly recommend including the original packaging and documentation. If items are missing, damaged, or show signs of excessive use, the refund amount may be reduced accordingly.

Restocking Fees
Returned products may be subject to a restocking fee of up to 15%, at D-Link’s discretion, based on product condition, completeness, and the nature of the return.

Return Shipping
Unless the product is confirmed or deemed defective by the D-Link technical support team, or the return is due to a shipping error by D-Link, the customer is responsible for return shipping costs.

We recommend using a carrier that provides a tracking number. D-Link is not responsible for items that are lost or damaged in transit.

Defective or Incorrect Products
If a product is confirmed or deemed defective by the D-Link technical support team, or an incorrect item was shipped, D-Link will provide return instructions and cover applicable return shipping costs.

Refund Processing
Approved refunds will be issued to the original payment method once the returned product has been received and inspected.

Refund Timing
Refunds are typically processed within seven (7) to ten (10) business days of D-Link’s receipt of the returned product. Please note that your financial institution may take additional time to post the refund to your account.

Final Sale Items
Products clearly marked as Final Sale are not eligible for return, exchange, or refund.

Services
All sales of services, including technical support or service plans, are final and non-refundable.

Consumer Rights
Nothing in this policy limits any rights you may have under applicable consumer protection laws that vary by state.

To start a return:
Use the contact methods available at: https://support.dlink.com/search.aspx

Product details

Virtual Product Training & Support Sessions

Get the most out of your D-Link solutions with personalized, one-on-one virtual sessions.
Our Virtual Product Training and Support Services give you direct access to D-Link Field Sales Engineers, whether you need expert-led product education or real-time technical guidance.

A D-Link Field Sales Engineer will contact you to confirm your appointment and make any necessary schedule adjustments.

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Virtual Product Training

Elevate your sales team's expertise with our tailored virtual product training sessions. Our seasoned trainers will deliver comprehensive training customized to your specific needs, whether it’s product-focused or solution-oriented. These sessions will:

Enhance understanding of D-Link products and their applications.
Provide hands-on demonstrations and real-world scenarios.
Offer troubleshooting tips and best practices.
Include Q&A sessions to address specific queries and challenges.

This service ensures your sales team is well-equipped with the knowledge and skills required to maximize the potential of D-Link solutions and effectively pitch and sell them to your clients.

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Virtual Support Session

Our Virtual Sales Engineer Support Sessions connect you with experienced D-Link Sales Engineers who can provide tailored, real-time guidance on configuration, troubleshooting, and solution design.

Whether you’re deploying a new network, integrating a D-Link solution, or troubleshooting a complex setup, our experts are here to help—by the hour, when you need them.

These sessions will:

Assist with configuration and setup of D-Link switches, access points, and security solutions.
Provide troubleshooting support for network or device issues.
Guide solution design and optimization based on your customer’s requirements.
Deliver best practices and deployment insights from real-world field experience.
Offer Q&A time to address specific technical or design challenges.

This service ensures you have direct access to D-Link’s Sales Engineering team to help accelerate projects, resolve issues faster, and deliver optimized network solutions for your customers.

NOTE: A D-Link Field Sales Engineer will reach out to you to confirm your appointment time. If your scheduled time needs to change that can be arranged directly with your Field Sales Engineer.